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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Salluce

July 2, 2026

5  out of  5
rating by Mary Salluce
"Fantastic. Patient. Professional. Friendly. Knowledgeable."
We responded:
"Mary, thank you for taking the time to leave us a review! I'm happy to hear that you found our team to be patient, professional, and knowledgeable. We strive to provide a friendly and supportive experience for everyone. Let us know if we can help with anything else!"
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John

July 2, 2026

5  out of  5
rating by John
"Working with Nicole and suzanne has been great. They were both very professional , knowledgeable and expedited finding me the best rate for my rv. Besides being very professional they are friendly and listened to my needs. Unlike a lot of insurance companies that just try to up sell you on plans. Thank you both so much for your help."
We responded:
"John, thank you for taking the time to leave us a review! I'm happy to hear that you had a great experience with Suzanne and me. It's wonderful to know we were able to find the best rate for your RV while being attentive to your needs. We appreciate your kind words and support. Let us know if we can help with anything else!"
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David Terry

June 29, 2026

5  out of  5
rating by David Terry
"Great job by Team Leader Julia Iverson. Responsive, knowledgable, detail oriented, great communicator!"
We responded:
"Thank you, David! I'm glad to hear you received responsive and knowledgeable service. We take pride in our team's ability to communicate effectively and pay attention to detail. Let us know if we can help with anything else!"
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Greg Locklin

June 17, 2026

5  out of  5
rating by Greg Locklin
"Working with agent Crystal was a pleasure. I needed to verify that my auto insurance policy had all the coverages I wanted. It was a matter of reading the newer format of the State Farm Policy Information letter, which separated the costs from the Coverages And Limits , and put them in the Policy Premium section. Crystal was friendly and professional."
We responded:
"Greg, thank you for the 5 star review! Congratulations on your new car. Kayla is terrific and we at Nicole Ferrero - State Farm Insurance are happy we could do business with you."
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Dale Hardy

June 17, 2026

5  out of  5
rating by Dale Hardy
"I moved to Green Valley in 2014 and have had great service from the Green Valley office. It's nice to know there are still people out there that care about their clients. Thank you"
We responded:
"Dale, thank you for taking the time to leave us a review! I'm glad to know you've been satisfied with our service over the years. We truly care about our customers and appreciate your kind words. Don't hesitate to reach out if you need anything!"
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Maryann L

June 13, 2026

5  out of  5
rating by Maryann L
"Worked with Suzanne to do a state to state transfer of our automobile insurance. Suzanne made good recommendations on the coverage levels we should have and quickly set up our new accounts to show our coverage is in the new state. Suzanne was easy to work with, listened well, and did a great job for us."
We responded:
"Maryann, it's wonderful to hear how Susan was prompt in handling your needs. She is a wonderful asset to the team. Thanks for choosing us!"
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Julia Johnson

June 5, 2026

5  out of  5
rating by Julia Johnson
"Nicole and her team are amazing! Julia has been so great to work with. She was able to save us so much money by bundling our insurance. We are so glad we made the switch to State Farm."
We responded:
"Thank you, Julia! I'm really happy to hear that you had a great experience with our team and that bundling your insurance worked out well for you. We're glad you chose to switch to us. Feel free to reach out if you need anything else!"
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DIRTY T JUNK REMOVAL

June 4, 2026

5  out of  5
rating by DIRTY T JUNK REMOVAL
"We’re so grateful for Suzanne’s help. She handled both our townhome insurance and life insurance with patience, knowledge, and genuine care for our family’s needs. She made everything simple and stress‑free. Helped save us money as well. Highly recommend her.”"
We responded:
"Thank you for taking the time to leave us a review! I'm happy to hear that we could assist with your insurance, making things simple and stress-free. We appreciate your recommendation and are here if you need anything else!"
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Ramon Hernandez

May 29, 2026

5  out of  5
rating by Ramon Hernandez
"Great help getting things done timely! Thanks!!"
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Cordell McNeiley

May 29, 2026

5  out of  5
rating by Cordell McNeiley
"Destanie at Nicole Ferrero State Farm provided outstanding customer service from start to finish. She was professional, knowledgeable, and took the time to explain all of my insurance options clearly. The entire process was smooth, stress-free, and handled quickly. It’s great working with someone who genuinely cares about helping customers and making sure everything is taken care of properly. I highly recommend Destanie for anyone looking for reliable insurance service in Sahuarita!"
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Guadalupe Chavez

May 28, 2026

5  out of  5
rating by Guadalupe Chavez
"Every time i call, everyone is professional & have a great tone"
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OCA Phoenix

May 27, 2026

5  out of  5
rating by OCA Phoenix
"Amazing service - the BEST! Many thx!! Foster & Kim x"
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Greg Marcella

May 27, 2026

5  out of  5
rating by Greg Marcella
"Always a positive experience. Destanie was very helpful and pleasant to work with."
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zess 57

May 21, 2026

5  out of  5
rating by zess 57
"My husband and I met yesterday with Julia in her office to obtain quotes re all of our policies. Our friends and family members have State Farm insurance and recommended doing so. Julia’s very pleasant, professional and was very helpful. She was able to save us hundreds of dollars after bundling our policies. We recommend obtaining quotes if you’re on the fence about switching insurance companies/agencies. It truly was worth it for us plus our agent’s office is local rather than in Phoenix which is a plus."
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Brian Benington

May 21, 2026

5  out of  5
rating by Brian Benington
"Nevaeh Sabouathone was very helpful in providing me with exact information - regarding my insurance coverage - that I needed in order to rent a Van (with handicapped accommodations) in the nearby future. I highly recommend her for her thoughtfulness and the prompt advice and help she gave to me."
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Skip Wood

May 5, 2026

5  out of  5
rating by Skip Wood
"Litti was very helpful and responsive to my needs and came up with great quotes and solutions. Thank you"
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Kim Herrmann

April 29, 2026

5  out of  5
rating by Kim Herrmann
"Spoke with Leticia Romero today to get a loss claim firm for my home. Excellent and professional interaction and had the firm in minutes. Absolutely fantastic. Thanks!"
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Pj Gomez

April 22, 2026

5  out of  5
rating by Pj Gomez
"Leticia Romero is great to work with. Very professional, responsive and super nice. She shows a genuine concern to help her clients and is very knowledgeable."
We responded:
"Thank you, Pj Gomez! I'm happy to hear that Leticia provided you with such a positive experience. Her professionalism and dedication are truly appreciated by our team. If you have any more questions or need assistance, feel free to reach out anytime!"
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Michael Gilleran

April 21, 2026

5  out of  5
rating by Michael Gilleran
"Neveah is always prompt efficient polite professional and patient with my needs and questions. 👏👏. Mike Gilleran"
We responded:
"Thank you, Michael! I'm glad to know that our team has been polite, professional, and patient in meeting your needs and questions. We appreciate your feedback and are here to help with anything else you might need. Let us know if there's anything else we can do for you!"
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Mary12

April 9, 2026

5  out of  5
rating by Mary12
"Crystal was great! She figured everything out ,and sent the declaration right away. She was kind and warm, which is a big deal to me. THANKS!"
We responded:
"Thank you! I'm glad you had a positive experience with our team and that everything was handled efficiently. Your satisfaction is important to us. If there's anything else you need, just let us know!"
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Jonathan Bailey

April 7, 2026

5  out of  5
rating by Jonathan Bailey
"Very friendly customer service here, would recommend"
We responded:
"Thank you, Jonathan! I'm happy you found our customer service friendly. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Erin Addison

April 2, 2026

5  out of  5
rating by Erin Addison
"I wrote Nicole with a billing issue, and Letty had it resolved within the hour! Prompt, polite, and warm -- and problem solved. Can't ask for more than that!"
We responded:
"Erin, thank you for your wonderful feedback! I'm so happy to hear that Letty was able to assist you quickly and warmly. We always aim to provide prompt and friendly service. If you need anything else, feel free to reach out!"
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Billy Cordell

March 27, 2026

5  out of  5
rating by Billy Cordell
"We are very pleased with the prompt, professional service. What a great team! Thank you!"
We responded:
"Thank you, Billy! I'm happy to hear that you appreciated our prompt and professional service. Our team is dedicated to providing great experiences, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Ray Raulston

March 17, 2026

5  out of  5
rating by Ray Raulston
"Ms. Romero is amazing to work with. Polite and returns calls as fast as possible. She troubleshoots issues with billing and resolves them straight away. Thanks!"
We responded:
"Thank you for your review, Ray! I'm glad to know that you've received excellent service and that your billing issues have been addressed promptly. If there's anything else you need, just let us know!"
Profile photo of Laura Johnson

Laura Johnson

March 12, 2026

5  out of  5
rating by Laura Johnson
"It is always a pleasure to call and speak to the office. She is darling and so helpful! What a wonderful person to represent State Farm. If I have a question she always has an answer. Thank you Navana"
We responded:
"Laura, thank you for your kind words! I'm delighted to hear that our office has been so helpful and pleasant to work with. We truly value having such dedicated team members. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"