State Farm® Insurance Agent Nicole Ferrero
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
mark hugh
February 13, 2026
5
out of
5
rating by mark hugh
"Nicole and Julia were an absolute pleasure to work with throughout the process of transferring and combining my homeowners and car insurance policies. They were both extremely knowledgeable, capable, responsive, and friendly and saving hundreds of dollars was a nice bonus!"
We responded:
"Thank you, Mark! I'm glad you had such a positive experience with the process of transferring and combining your insurance policies. It's great to know you found the service knowledgeable and friendly, and saving money is always a plus! If you need anything else, just let us know!"
Vanessa Brown
February 12, 2026
5
out of
5
rating by Vanessa Brown
"I get the best service from this office. Letitia Romero is my go to. Easy to contact, answers my every need with lightning speed!"
We responded:
"Vanessa, thank you for your wonderful feedback! I'm glad to hear that you're receiving excellent service and that our team is meeting your needs swiftly. If there's anything else we can assist with, feel free to reach out!"
Maria Emilia Franco Silva
January 21, 2026
5
out of
5
rating by Maria Emilia Franco Silva
"Nicole and Letty were wonderful to work with. They were quick to respond, very clear in explaining the changes needed, and made the entire renters insurance update process stress-free. I really appreciate their support and professionalism."
We responded:
"Thank you, Maria Emilia, for your kind words! I'm happy to hear that we made your renters insurance update a smooth experience. Your appreciation our support and professionalism means a lot to us. If you need anything else, feel free to reach out!"
Dale M
January 20, 2026
5
out of
5
rating by Dale M
"Nevaeh was very polite and helpful when I called today about the refund. Certainly a valued employee. Dale M."
We responded:
"Thank you, Dale! I'm happy to hear that Nevaeh was polite and helpful during your call. We appreciate your feedback and are grateful to have her on our team. If you have any more questions or need assistance, feel free to reach out!"
Janie Bachman
January 2, 2026
5
out of
5
rating by Janie Bachman
"I’ve had auto insurance for a year. I can print and download everything from my phone. Love it. Have had State Farm for years."
We responded:
"Thank you, Janie! I'm happy to know you're enjoying the convenience of accessing your insurance documents on your phone. It's great to have you with us for so many years. If there's anything else you need, feel free to reach out!"
Therese Irons-bowell
December 17, 2025
5
out of
5
rating by Therese Irons-bowell
"Julie handled the cancelation of my sold truck's auto insurance quickly and easily. Great office"
We responded:
"Thank you, Therese, for your feedback! I'm glad to hear that Julie made the cancellation process smooth for you. Our office is committed to providing efficient service. Let us know if there's anything else we can assist you with!"
Graviel Leon
December 15, 2025
5
out of
5
rating by Graviel Leon
"I'd like to recognize Leticia F Romero (Letty) for the consistently excellent customer care I have received. She is always prompt, efficient and accurate whenever I need assistance with my policies. A pleasure to deal with. Thank you"
We responded:
"Graviel, thank you for your kind words! I'm delighted to hear about your positive experiences with Letty. She truly embodies the dedication we strive for in our office. If there's anything else we can assist you with, please feel free to reach out."
Rox Ane
October 23, 2025
5
out of
5
rating by Rox Ane
"Julia had taken care of me in the last week...a huge shout out to her and the agency. Wish I'd come to you sooner."
We responded:
"Thank you, Rox Ane! I'm so happy to hear that Julia provided you with excellent service. We appreciate your kind words and are glad you chose us. If you need anything else, feel free to reach out!"
Brandon Wyman
October 20, 2025
5
out of
5
rating by Brandon Wyman
"Nevaeh was extremely helpful for the issue with my vehicle, definitely glad that she was the one to help."
We responded:
"Thank you for your review, Brandon! I'm happy to hear that Nevaeh was able to assist you with your issue. Our team is dedicated to providing excellent service, and it's great to know Nevaeh made a positive impact. If you need anything else, feel free to reach out!"
Karman Smith
October 20, 2025
5
out of
5
rating by Karman Smith
"Destanie is a stellar team member with great knowledge, highly recommended!"
We responded:
"Thank you, Karman! I'm happy to hear that Destanie's expertise made such a positive impact. We appreciate your recommendation and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Karman Smith
October 20, 2025
5
out of
5
rating by Karman Smith
"Destanie is a stellar team member with great knowledge, highly recommended!"
Kitana Keovilay
October 20, 2025
5
out of
5
rating by Kitana Keovilay
"Neveah was super kind and provided an enjoyable experience. As a new member of State Farm, I am so happy with the educational and friendly services she was able to provide. Definitely recommend her!"
We responded:
"Kitana, thank you for sharing your experience! I'm delighted to hear that Neveah made your introduction to State Farm so enjoyable and informative. Your recommendation means a lot to us. If you ever have any questions or need assistance, feel free to reach out!"
Michelle Wyckoff
October 20, 2025
5
out of
5
rating by Michelle Wyckoff
"I highly recommend Nevaeh. She’s knowledgeable, responsive, and truly goes above and beyond to make sure everything is taken care of. Whether it’s answering questions, explaining coverage options, or helping through a claim, she makes the whole process easy and stress-free!"
We responded:
"Thank you, Michelle! I'm so happy to hear about your positive experience with Nevaeh. Her dedication to providing exceptional service and making the process smooth is something we truly value. If you ever need further assistance or have more questions, feel free to reach out!"
aaliyah phommachan
October 20, 2025
5
out of
5
rating by aaliyah phommachan
"Nevaeh is absolutely amazing! She’s very outspoken, friendly, and so easy to talk too!! she always has a big smile that makes you feel welcome right away. You can tell she truly enjoys helping people and goes the extra mile to make sure you understand. They are lucky to have her! highly recommend reaching out to Nevaeh!"
We responded:
"Thank you so much, Aaliyah! I'm really happy to hear about your positive experience with Nevaeh. Her dedication and friendly nature truly make a difference, and we're grateful to have her on our team. If there's anything else we can assist you with, feel free to reach out!"
Nalika Keovilay
October 20, 2025
5
out of
5
rating by Nalika Keovilay
"Nevaeh was very helpful and sweet!"
We responded:
"Thank you, Nalika! I'm happy to hear that Nevaeh was able to assist you so well. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
liana keomany
October 20, 2025
5
out of
5
rating by liana keomany
"Nevaeh is great!"
We responded:
"Thank you, Liana! I'm happy to hear that Nevaeh provided you with great service. Our team is dedicated to delivering excellent experiences. If you ever need anything else, feel free to reach out!"
Destanie McNeiley
October 20, 2025
5
out of
5
rating by Destanie McNeiley
"Nicole Ferrero and her team are absolutely wonderful! They’re always so helpful, patient, and make everything easy to understand. You can really tell they care about their customers. I always feel taken care of every time I call or stop by. Highly recommend this office!"
We responded:
"Thank you, Destanie! I'm so happy to hear that you find our team helpful and patient. We truly care about making sure you feel taken care of. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Kathreeya Keomany
October 20, 2025
5
out of
5
rating by Kathreeya Keomany
"Neveah Sabouathone was very helpful and patient. Overall just GREAT!!!"
We responded:
"Thank you, Kathreeya! I'm happy to hear that Neveah was helpful and patient during your experience with us. We’re committed to providing great service, and your feedback means a lot. Let us know if there's anything else we can assist you with!"
Victoria Sabouathone
October 20, 2025
5
out of
5
rating by Victoria Sabouathone
"Nevaeh is a great person to talk to about insurance!"
We responded:
"Thank you for your review, Victoria! I'm happy to hear that Nevaeh made your experience enjoyable. Our team is dedicated to providing excellent service, and it's wonderful to know Nevaeh is achieving that. Let us know if we can help with anything else!"
Hunter Rowan
October 20, 2025
5
out of
5
rating by Hunter Rowan
"Nevaeh is great!"
We responded:
"Thank you, Hunter! I'm glad to hear that Nevaeh made a positive impression. We appreciate your feedback and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Mike McNeiley
October 20, 2025
5
out of
5
rating by Mike McNeiley
"Destanie greave great customer service and was very helpful"
We responded:
"Thank you, Mike! I'm happy to hear that Destanie provided you with excellent service and assistance. Our team is dedicated to ensuring a positive experience for all our customers. If you have any more questions or need further assistance, feel free to reach out anytime!"
Julie Marti-McLain
October 15, 2025
5
out of
5
rating by Julie Marti-McLain
"Julia Iverson was friendly, professional and very knowledgeable. She followed up but hasn't "hounded" me as I told her I was comparing prices/policies/coverage. I think State Farm will get my business."
We responded:
"Thank you, Julie, for sharing your experience! I'm happy to hear that Julia provided you with friendly and professional service. It's great to know that her approach was just right as you explore your options. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
David Walton
October 7, 2025
5
out of
5
rating by David Walton
"I had a problem with the valve of my classic car during the transition to new State Farm/Hagerty insurance plan but Julia Iverson did an excellent job getting it resolved for me in a timely manner. Thanks again Julia."
We responded:
"Thank you, David! I'm happy to hear that Julia was able to assist you with your insurance issue so efficiently. We appreciate your trust in us and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Kent Schallenberger
October 7, 2025
5
out of
5
rating by Kent Schallenberger
"Nicole, Nevaeh, and the entire team always go above and beyond! Contact them, you'll be very glad that you did!"
We responded:
"Kent, thank you for your fantastic feedback! I'm happy to hear that our team has made such a positive impact. We’re here to help with any of your insurance needs!"
Lydia Leitch
October 7, 2025
5
out of
5
rating by Lydia Leitch
"Staff helpful & friendly"
We responded:
"Thank you, Lydia! I'm happy to know that our team was helpful and friendly. We appreciate your feedback and look forward to assisting you with any insurance needs in the future. Let us know if there's anything else we can do for you!"